we usually do not react to baseless and false accusations like this, but the way this has been brought up made us write a statement to maybe correct some false impressions and take a stand for our admins.
First of all the way this discussion is going is not productive or helpful at all. A lot of things and formulations in this thread just make me angry, our admins do a great job and they do not deserve to be treated like this. What I get from this thread is that some of you fear that admins might abuse their rights and power to gain advantages and cheat.
Owners regularly check all logs for admincheats and monitor unusual admin activity. That is why we can assure you that there are no cheated blueprints, dinos or items on our servers. On top of console commands all important mods like AutoRewards and Auction House bring their own logs that are also being checked regularly, so there is no way to cheat GC / ARc Bars aswell. These inspections are part of the Owner job because we have the needed experience and the data to examine, something that usual players are missing. Cheating is a serious matter and you are always able to contact us via ticket or contact an owner directly if you deem it necessary. Spreading accusations based on false impressions, not having all of the information or personal differences is something we do not want to see in this community. Talking about personal experiences with cheating admins without giving details, names or even ever opened a ticket about it gives the impression that it is either just a false accusation or that this is not bothering someone at all which leaves us with the question why in the world would someone post such accusations without talking about it at all beforehand if it does not bother him. Everyone wants to be treated fair and with some respect and our admins are making sure everyone is treated that way on our server. But on the other hand a lot of players are treating admins without that respect and fairness the second they dislike an admin decision and become harmful towards us.
Our admins are working hard for the community and contribute much to the project. Since January 2018 8559 tickets have been solved, this is about 9 tickets a day that has been solved by one to four active admins. Each ticket takes its time, this can be 5 minutes for easy questions or several hours for complex thievery accusations or testing, but I guess most of them are solved in 15 to 20 minutes. If we say 20 minutes is the average this means every single day our team is working about 2 hours only for your support. On top of this there are countless of ingame, discord or forum messages to deal with, weekly meetings, cleanups, mod or plugin testing and events that take up time, too. None of our team members is paid and therefore everything our admins do for you is taking up their spare time. If you ask our admins why they are doing this the most common answer is that they just like the community and want to support players and improve the overall gameplay experience for all of you. This is only fun because they are part of the community, help their co-survivors and experience and enjoy things we are working on. The idea that players should quit playing once they become an admin is not thought through. On the one hand no player would ever apply as admin if he loses all his stuff and being kicked from the game, on the other hand we need playing admins to monitor and evaluate the thoughts of the community, the impact of recent changes and condition of our servers. Our admins are not just service providers and we do not tolerate if they are treated like this, they are players and volunteers that have been recruited with greatest care and earned our trust and respect because of their engagement and skills.
Now that we gave you some information about what it means to be an admin we want to talk about why this all is even such a problem to some of you. As you all know now no admin has ever spawned items, BPs or dinos. If they have better stuff than you this is well-earned, you do not become a Ghost Division admin by not knowing the game or being inactive. It is important to us that any player who becomes an admin is a long time member of our community, an active player and has a deep understanding of the game. Usually this kind of players are well equipped, have beat most of the content already and are now looking for some new challenges and ways to improve the community they so much enjoy.
We hope we were able to clarify some things with this statement and make you aware that there is no cheated content that could harm your ARK experience in any way. It is just wrong that admins abuse their power to be faster or better than others or else we already would have banned the never to beat Blueprint Company.
If you still feel like any of our team members is cheating, gaining unfair advantages or is jeopardizing your gameplay experience you can always open a ticket or talk to an owner directly, we will of course investigate anything unusual.
- Spreading false accusations is mean!
- Our admins are not cheating, NEVER
- If you think an admin is cheating open a ticket or contact an owner
- Our admins are G.O.A.T.
- BP Company is always server first
P.S.: Discussing, writing and translating this statement took 3 hours on a Sunday evening. Thank you
P.P.S.: ThumperMan007 , I still did not receive your payment for your admin right in October. Not gonna remind you a third time!
P.P.P.S.: Mschmidi , I may need you and your baton to pay Thumper a visit next week.